Outstanding Customer Service Award Procedures and Guidelines

BC Employee Outstanding Customer Service Monthly Award

  • Award is to be given monthly--for previous month’s service.
  • Any full-time or part-time employee is eligible for the award.
  • Work-Study students and Student Assistants are not eligible for this award.
  • Employees are to be nominated by any other full-time or part-time BC employee.
  • Employees are not allowed to nominate themselves.
  • Outstanding service can be made to internal customers (fellow employees) or external customers (students and/or other campus visitors).
  • Outstanding service by those employees who are nominated will be reviewed by the Customer Service Committee to confirm service.
  • All employees nominated will be publicized on the BC Customer Service website and via a BC Info email, which will include the following information:
    • Photo of employee
    • Employee’s Department
    • Explanation of outstanding service
  • One employee of all nominated employees will be chosen every month by the Customer Service Committee as the most outstanding.

BC Department/Division Outstanding Customer Service Quarterly Award

  • Award is to be given once per quarter during the first week of (March, June, September, and December) for previous quarter’s service.
  • Any BC or BCEC department or division is eligible for the award.
  • Departments and divisions are to be nominated by other full-time and/or part-time BC employees and/or by BC departments and/or divisions.
  • Departments and divisions cannot nominate themselves.
  • Outstanding service can be made to internal customers (fellow employees) or external customers (students and/or other campus visitors).
  • Outstanding service from departments and divisions which are nominated will be reviewed by the Customer Service Committee to confirm service.
  • All departments nominated will be publicized on the BC Customer Service website and via a BC Info email, which will include the following information:
    • Possible photograph of department and/or division
    • Department and/or Division name
    • Explanation of outstanding service

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